MATT MAY
Welcome to Mr. M 2
Don't worry, just having some fun with my initials...this ego is checked at the door.
I'm glad you're here! I hope this website teaches or inspires you to do something you're passionate about.
I think it's important to express ourselves and our accomplishments in life. I put this site together to allow you to:
- Get to know me
- Share my background and education
- Get a glimpse into my professional journey
- See some cool projects I have put together
True innovation isn't just jargon; it's a balanced equation of three core elements.
In essence, innovation is the sweet spot where desirability, viability, and feasibility collide. Overused? Absolutely. But let's not kill the messenger; let's redefine the message.
Check out my simple infographic that decodes the DNA of real innovation. Looks simple, but it's far from a walk in the park.
Desirability : Is there a genuine demand for it?
Viability : Will it be profitable?
Feasibility : Can we actually pull this off?
Keep these trio of factors on your radar, from the drawing board to the big reveal, for any product or service you're cooking up.
Missing Desirability ? You risk missing your target audience. Where's the appeal?
Lacking Viability ? You'll need a solid business case. What's the financial upside?
And without Feasibility , you're aiming too high. Have you considered the technical constraints?
If you define the problem correctly, you almost have the solution. Steve Jobs
Tell me and I forget, teach me and I may remember, involve me and I learn. Xunzi by Xun Kuang
Formal Education
Quantic School of Business & Technology
Washington, D.C.
- GPA: 97.02%
- Degree: Master of Business Administration - MBA with Honors
- Specialization: Entrepreneurship
Attended February 2023 - June 2024
Champlain College
Burlington, VT
- GPA: 3.992
- Degree: Bachelor of Science - BS; Computer Science
- Major: Computer Networking & Cybersecurity
- Minor: Mathematics
-
Statistics, Calculus, and Cryptography Tutor
(2014-2017)
-
President of Climb Champlain - Rock Climbing Club
(2014-2016)
Attended August 2013 - May 2017
Spring-Ford High School
Royersford, PA
Although High School is no longer relevant, this is where my graphic design and computer science interests were developed.
Attended August 2009 - June 2013
Certificates
Amazon Web Services
Seattle, WA
AWS Certified Cloud Practitioner
Acquired April 16, 2021
Recertified May 29, 2024
National Council for Mental Wellbeing
Washington, DC
Mental Health First Aid (MHFA)
Aquired August 23 rd , 2022
Amazon Web Services
Seattle, WA
AWS Certified Solutions Architect - Associate
Aquired June 25, 2021
College for Financial Planning
Centennial, CO
Wealth Management Specialist (WMS) Designation
Aquired February 26, 2020
Recertified February 21, 2025
CFA Institute
Charlottesville, VA
CFA Investment Foundations Certificate
Aquired June 27, 2018
Professional Summary:
As a dynamic and innovative technologist, I have a strong foundation in the FinTech and Healthcare sectors. I am known for my entrepreneurial spirit, proactive mindset, and ability to excel in high-pressure settings. I am skilled in transforming uncertainty into clear strategies, driving innovation, and propelling growth. In addition, I am devoted to ongoing enhancement and am passionate about development impactful solutions that challenge conventions and deliver lasting value. Being an excellent communicator, I am adept at collaborating with cross-functional teams to achieve organizational vision and goals.
VISIONARY LEADER:
Creative team player and leader with positive attitude and consistent collaboration of ideas.
AREAS OF EXPERTISE:
- Technical Engineering
- Product Design & Development
- Technical Architecture
- Business Development
- Cross-Functional Collaboration
- Project Management
- Team Leadership
- Improvement Initiatives
- Product Strategy
- Risk Management
- Financial & Healthcare Solutions
- Operational Excellence
PROFESSIONAL ATTRIBUTES:
- Adaptable
- Efficient
- Motivated
- Detail-Oriented
- Innovative
- Proactive
My Toolbox
Services
AWS
Microsoft Dynamics
ServiceNow
Atlassian Tool Suite
git
Web Development
HTML5
CSS3
Bootstrap
jQuery
PHP
WordPress
Scripting
BASH
JavaScript
Python
Visual Basic
Powershell
Operating Systems
Windows
Ubuntu
macOS/iOS
Android
Synology DSM
Raspberry Pi
Graphic Design
Adobe Illustrator
Adobe Photoshop
AutoCAD
GIMP
Work Experience
Technical Product Manager
- Delivered customized telehealth solutions for multi-billion dollar clients, enabling the provision of treatments for prevalent medical conditions and leading to immediate revenue generation.
- Enhanced patient accessibility and convenience by developing a next-gen unified platform to facilitate patient care for 50+ medical conditions, enabling patients to receive treatment from home.
- Drove innovation and efficiency in healthcare delivery by creating an easy, intuitive, and scalable user experience while utilizing micro-service cloud-native architecture on Microsoft Azure and incorporating GO and Next.js.
- Demonstrated agility in a growth-stage startup environment, swiftly adapting to evolving consumer and market needs by implementing changes promptly to align with industry needs.
- Managed short-term project deliverables while aligning with long-term organizational vision, ensuring sustainable growth and the advancement of WellSync’s technical platform and intellectual property.
Product & Technology Delivery Manager
- Engineered and launched the company's revolutionary B2B and B2C omni-channel communication platform from scratch, breaking new ground with 1M+ messages in its first year of operation.
- Orchestrated the full lifecycle development, rollout, and user adoption of a B2B Pharmacy Management System feature set for a Fortune 10 client, managing complexity and delivering B2C value to 9 million active users.
- Led 2 international delivery teams driving a culture of accountability and collaboration; embracing uncertainty to deliver high-value projects successfully.
- Cultivated a culture of continuous growth, dedicating time for bi-weekly one-on-ones focused on mentorship and alignment with company goals.
- Synthesized platform vision and project timelines by forging collaborative relationships with tech leads and product owners, turning ambiguity into action.
- Demonstrated financial acumen by generating monthly cost reports and resourcefully managing team dynamics to optimize costs and performance.
- Acted as a catalyst for change by proactively identifying and implementing process improvements and automation opportunities, embodying a relentless pursuit of operational excellence.
Technical Project Team Manager
- Stepped in to lead a previously manager-less team, reviving team vision, norms, and agile processes.
- Launched Vanguard's first robo-advisor, automating tax-efficient portfolio management for 100K+ clients daily, providing exceptional value at an ultra-low cost.
- Championed a critical initiative to enhance our AWS cloud infrastructure's operational efficiency across multiple regions.
- Collaborated intensively with the tech lead and product owner to prioritize and guide the direction of incoming work, demonstrating an ability to harmonize diverse viewpoints and objectives.
- Established a coaching culture, managing a diverse team of 8 with regular 1:1s and bi-annual performance evaluations, emphasizing individual growth and compensation fairness.
- Designed and facilitated an offsite team-building event to foster camaraderie and clarity of operational expectations, epitomizing a passion for creating a unified and motivated workforce.
Application Engineering Manager
- Orchestrated a seamless transition from an in-house to SaaS Dynamics CRM, tackling technical and organizational challenges to elevate the client experience.
- Led an agile engineering team, spearheading business development across 5 key products integral to our B2B and B2C client relationship management offerings.
- Fostered strong stakeholder relationships, ensuring alignment with project vision and demonstrating comfort with ambiguity.
- Introduced LeapWork for automated testing, cutting testing time by a remarkable 70% and showcasing a passion for building efficient systems.
- Actively participated in the Sprint Review Improvement team, advocating for agile best practices to foster a growth mindset.
- Initiated and conducted leadership training for senior management, underscoring a commitment to organizational growth and development.
Leadership Development Program DevOps Engineer
Adapted seamlessly across 3 diverse divisions in 24 months, embracing ambiguity and complexity to deliver value in each role.
- Enterprise Security & Fraud:
- Modernized Java code for cloud readiness.
- Used Confluence and JIRA to cut MTTR by 40%.
- Co-led IT UI Bootcamp.
- Automation Engineering:
- Reduced MTTR using ServiceNow and Angular.
- Established dev best practices.
- Initiated division-wide Python training.
- Data Engineering:
- Slashed vendor data ingestion time by 65% using AWS EMR.
- Eliminated 1 FTE through AWS Storage Gateway.
- Launched "My Home Economy" website for Vanguard Charitable.
- Capstone - Enterprise Advice:
- Defined college degree ROI metrics.
- Created predictive lifetime earnings model.
- Launched service via Python Flask web app.
- Launched as a full-time DevOps Engineer:
- Developed 4 key ServiceNow catalog items, streamlining service delivery.
- Cut MTTR by 80% and MTTP by 60%, enhancing operational excellence.
- Owned and managed security vulnerabilities, prioritizing timely resolution.
- Led next-gen UI/UX overhaul for ServiceNow, elevating user experience.
Graphic & Web Design Consultant
Studios 17 is a professional design firm committed to delivering ideas and experiences illustrated concisely and creatively. Catering to multiple clients in a variety of demographics, we know what many industries and their consumers are looking for. Offering graphic and web design services, we can assist companies and individuals interested in design work, websites, web apps, company identity, logo creation, raster and vector illustration and technical illustration.
- Crafted compelling brand narratives, corporate identity, mixed-media, and web designs for a diverse client base.
- Crafted dynamic, responsive web applications, and ensured optimal availability and site security for e-commerce platforms.
- Optimized sites for performance, scalability, analytics, conversion, and SEO.
Lead MakerLab Technician
- Managed rapid prototyping lab on campus (3D printers, laser cutter, vinyl cutter, large format printers)
- Designed and proposed curriculum-based projects to my team and worked with them from ideation to production
- Assisted teachers, students, and faculty with the machines and software available in the lab
Next-gen Application Engineer (IT C2C Internship)
- Utilized Amazon Web Services (CloudFormation, EC2, S3, CloudWatch, Route 53)
- Experimented with the implementation of auto-scaling within a Pivotal GemFire infrastructure
- Utilized Atlassian Jira, Bitbucket, and Bamboo to provide centralized code creation, delivery, and deployment in an AGILE environment
Next-gen Infrastructure Engineer (IT C2C Internship)
- Utilized PowerShell & System Center VMM to automate provisioning of virtual servers in the domain
- Modified deployment templates for Windows Azure Pack self-provisioning portal; Conversion to JSON
- Worked with a team of 5-10, implementing and utilizing AGILE methodology for project management
Electrical Engineering Intern
- Rendered technical drawings and electrical system specifications
- Designed and manufactured electrical control panels running automated assembly/packaging lines
- Maintained strict compliance to customer requirements and given safety and electrical protocols
- Managed company server
- Experience in AutoCAD, VISION Pro, Windows Server 2003 and Windows Server 2008 R2
I WANT TO HEAR FROM YOU!
If you have any questions or would like to start a discussion, drop me a message below and I'll get back to you as soon as possible. Thanks for visiting the site, I hope you find it valuable!